Privacy Policy
Neptune Advertising — a brand of Tapp Brothers LLC | Last updated: April 2026
Overview
Neptune Advertising, operated by Tapp Brothers LLC ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
This policy applies to all visitors to our website and to business clients who engage Neptune Advertising for advertising creative services.
Information we collect
We collect only the information necessary to provide our services and operate our website. This includes:
Contact information: When you fill out a contact form, request a proposal, or reach out to us directly, we may collect your name, email address, company name, and any other information you choose to provide.
Business information: For active clients, we may collect information related to your business, products, advertising accounts, and brand assets as necessary to perform our services.
Usage data: We may automatically collect non-personal information about how visitors interact with our website, such as pages viewed, time spent on the site, browser type, and referring URLs. This data is used in aggregate to improve our website experience.
Cookies & tracking technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and to understand how our site is used. A cookie is a small text file stored on your device when you visit a website.
We may use, or in the future implement, the following types of tracking tools:
Analytics tools (e.g. Google Analytics): To understand visitor behavior, traffic sources, and website performance. Data collected is aggregated and anonymized.
Advertising pixels (e.g. Meta Pixel): To measure the effectiveness of our advertising, build retargeting audiences, and optimize ad delivery on platforms such as Meta (Facebook/Instagram). These tools may collect information about your visit to our website and associate it with your activity on those platforms.
Session cookies: Temporary cookies that expire when you close your browser, used to maintain basic website functionality.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. We will update this policy when new tracking tools are actively implemented.
How we use your information
We use the information we collect for the following purposes:
To respond to inquiries and communicate with prospective clients
To deliver and manage advertising creative services for active clients
To improve our website experience and understand visitor behavior
To comply with legal obligations or respond to lawful requests
To protect the rights, property, and safety of Neptune Advertising and its clients
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
How we share your information
We do not share your personal information with third parties except in the following limited circumstances:
Service providers: We may share information with trusted third-party vendors who assist in operating our website or delivering our services (e.g. payment processors, project management tools, hosting providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Platform tools: If you use our website while tracking tools such as Meta Pixel or Google Analytics are active, those platforms may collect data in accordance with their own privacy policies. We encourage you to review Meta's and Google's respective privacy policies for more information.
Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Data retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions and client records are generally retained for up to 3 years following the end of an engagement. You may request deletion of your data at any time by contacting us directly.
Data security
We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when submitting sensitive information online.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's privacy
Our website and services are intended for business use by adults only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Your rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, please contact us at the information below. We will respond to all legitimate requests within a reasonable timeframe.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.
Changes to this policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted to this page with a revised "last updated" date. Your continued use of our website following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Neptune Advertising / Tapp Brothers LLC
Colorado, United States
[start@neptuneads.io]
